# Statement of Impartiality and Confidentiality
To ensure the impartiality, confidentiality and objectivity of the certification services provided by our company, we hereby make the following statements:
## I. Impartiality
1. Our company fully reflects and ensures the impartiality of certification work in aspects such as organizational structure, formulation of policies and guidelines, certification audit process and certification decisions.
2. Any organization that voluntarily applies and complies with relevant national laws and regulations, regardless of its scale, affiliation and economic status, has the right to obtain certification. Our company does not use the number of certified organizations as a restrictive condition for certification.
3. The management committee that determines the policies and guidelines of our company is composed of representatives of stakeholders related to certification, and no representative of any party occupies a dominant position.
4. The certification decisions and appeal rulings of our company are made by personnel who are competent and have not participated in the relevant audits through a fair voting method.
5. Our company and its relevant certification personnel do not engage in any activities that may affect impartiality, including business activities and consulting for the certified organization. Our company's activities are not related to consulting activities; our company does not recommend the use of any consulting service institutions or personnel in any way; and does not provide any other products or services that may affect the confidentiality, objectivity or impartiality of the certification process and certification decisions.
6. When our company needs to cooperate with other legal entities in the form of co-ownership or contractual arrangements, our company will require the activities of these related institutions not to damage the confidentiality, objectivity and impartiality of certification.
7. Our company does not accept any financial support that affects the impartiality of certification work.
8. All personnel of our company related to certification must sign a statement of impartiality and confidentiality before participating in certification decisions, engaging in audits or handling complaints and appeals. They promise to abide by all impartiality and confidentiality rules, actively report any existing or potential administrative, economic, commercial and other interests between themselves and their institutions and applicants, and bear legal responsibility for impartiality-related commitments. Any person with a possible conflict of interest should take the initiative to avoid it.
9. Our company requires all personnel who may affect the certification process and results to perform their duties objectively and not be affected by any administrative, commercial, financial and other pressures that may damage the impartiality of recognition.
10. Information on certification audit procedures is made public to all applicants, and the applications of applicants are accepted in a fair legal procedure to provide them with high-quality services.
## II. Confidentiality
1. Our company is responsible for keeping confidential information about applicants' business, technology, etc. obtained during the certification process. Without the written consent of the applicant, our company will not disclose such confidential information to the outside world, except as otherwise required by laws and regulations or when it is necessary to fulfill legal responsibilities.
2. All personnel of our company related to certification must keep confidential the information about applicants obtained during the certification process.
3. The information that our company should keep confidential includes:
◦ a. Materials and documents submitted by applicants for certification;
◦ b. Information obtained during the certification audit;
◦ c. Applicant files;
◦ d. Other specifically determined confidential information.
4. Our company may disclose confidential information in the following circumstances:
◦ a. With the written consent of the certified organization;
◦ b. To fulfill legal responsibilities.
5. The following information is not within the scope of confidentiality of our company:
◦ a. Information about the certification status of certified organizations published by our company;
◦ b. The facts and detailed information of an accredited organization being approved, suspended, revoked, cancelled, expanded or reduced in certification/registration qualifications;
◦ c. Information that has been made public or should be made public by applicants or certified organizations;
◦ d. Public information about applicants or certified organizations obtained by our company from other legal channels.
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SERVICE:+86400-025-9001